Policies
New Accounts
Please allow up to
2 business days for new accounts to be approved.
Resident Definition
Persons living in the City of Port Washington. In cases where the program utilizes a Port Washington/Saukville School facility, a resident shall be defined as persons living within that District.
Program/Class Refund Policy
All refunds will follow the Finance Department’s bill paying schedule. Refunds will only be made under the following circumstances:
- The request is made at least 7 days in advance of the first class, provided it does not reduce the participation level below the minimum required class size,
- When the participant becomes ill and a doctor’s statement is presented, and
- When the class is cancelled due to lack of enrollments.
A $5.00 processing fee will be charged for each request, except when the class is cancelled.
*Programs that require specific supplies to run are exempt from the rules. Please be mindful when registering.
