Human Resources

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Mission Statement

The Human Resources (HR) office provides strategic leadership in developing and maintaining an employee oriented, high-performance culture that emphasizes empowerment, continuous improvement, goal attainment, and organizational growth. HR administers a robust and comprehensive program to include benefits, compensation and total rewards, talent acquisition and recruiting, HR systems management, learning and development, employee and labor relations, safety, wellness, compliance, and risk management.

Strategic Plan - Key Performance Indicators (KPI's)

Employee Engagement Score to be equal to or above the industry benchmark.
Employee turnover rate below the industry benchmark.
Employee voluntary turnover rate within first 90 days of employment below industry benchmark.

HR Director

Robin Peña
Email

Employment

Employee Resources

2024 Achievements

Upgraded City’s HR webpage to house all necessary information for benefits, recruiting, and total rewards for both employees and prospective employees.
Filled and onboarded the following open positions: Accounting Assistant, City Administrator (with PAA), Water Utility Field Operator, Water Utility Treatment Plant Operator, Street Maintenance, Administration Specialist Communications, Director of Senior Life Enrichment & Outreach, Director of Parks, Recreation, & Forestry, Head of Youth Services, Library Assistant, Administration Specialist Parks & Recreation.
Audited and organized all terminated employee files and purged old documents per the HR retention policy.
Conducted a comprehensive Form I-9 audit.
Overhauled the City’s Social Media presence, ensuring accurate, timely information is shared with the community across multiple platforms.
Completed succession planning inventory and mapped anticipated openings over the next five years.
HR Director: Obtained necessary annual recertification credits for SPHR, IPMA-SCP, and SHRM-SCP certifications.
HR Director: Appointed to Wisconsin SHRM board and reappointed to Metro Milwaukee SHRM board.
HR Director: Named as a finalist for NPELRA Pacesetter Award.

2025 Goals

Create and administer training programs for management team and overall City staff.
Identify high potential employees and develop individualized development plans in order to prepare for anticipated openings due to retirements.
Conduct annual Engagement Survey with score equal to or above industry benchmark.
Create holistic employee wellness program.
HR Director: Obtain necessary annual recertification credits for SPHR, IPMA-SCP, and SHRM-SCP certifications.